The SOAR Framework
- Situation Analysis – Identify the key issue, stakeholders, and context.
- Options Generation – List possible actions and their consequences.
- Action Selection – Choose the best course and justify your reasoning.
- Reflection & Follow-up – Consider long-term impact and next steps.
Sample Text Answer (SOAR)
Scenario: You witness a peer being unfairly treated by a supervisor.
Answer (SOAR):
- S: The key issue is fairness and respect in the workplace. Stakeholders include the peer, supervisor, and team.
- O: Options include addressing the supervisor directly, reporting to HR, or supporting the peer privately.
- A: I would first speak privately with the peer to understand their perspective, then encourage open communication with the supervisor or HR if needed.
- R: I would follow up to ensure the issue is resolved and reflect on how to foster a more inclusive environment.
Sample Video Answer
Example: “In this scenario, I would first acknowledge the peer’s feelings and ensure they feel supported. I’d consider the options, such as speaking to the supervisor or HR, and choose the most respectful and effective course. After taking action, I’d reflect on how to prevent similar issues in the future.”
Pro Tips for High Scores
- Always address all stakeholders and ethical considerations.
- Be concise but thorough—avoid rambling.
- Show empathy and professionalism in every answer.
- Practice under timed conditions with CasperCoach for realistic feedback.
Practice & Feedback
- Try free practice scenarios to get started.
- Upgrade to CasperCoach Premium for personalized feedback and full-length mock tests.
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